Medicare Advantage has transformed the hearing aid industry, driving the rise of third-party administrators (TPAs) and reshaping private practice audiology — especially in Pennsylvania. This session explores the history and rapid growth of TPAs, their evolving impact on private practices, and the latest macro trends in Medicare Advantage with some predictions for what they might mean. With a special focus on Pennsylvania’s Medicare Advantage landscape, attendees will gain valuable insights into penetration rates, plan specific data, and case studies featuring successful practices. The session will conclude with strategic solutions to help private practices adapt, compete, and thrive in the changing healthcare environment.
Meet the presenters:
Will Diles, Co-Founder & BI Architect
Will is a licensed Hearing Instrument Specialist with deep knowledge of data analytics, business intelligence, and hearing care practice management. Will’s love for data and the power it brings to a business began during his time in Global Supply Chain & Operations for San Francisco-based children’s clothing retailer, Gymboree. Will has extensive experience managing and growing private hearing care practices and advising other practice owners on topics related to practice management, business intelligence, and more. Will also advises hundreds of other practice owners on topics related to practice management, business intelligence, and more through his role as a Practice Consultant for Pivot Hearing. What this means is that Will understands very deeply what actually matters in a hearing care practice and is able to transform millions of rows of otherwise unusable data into actionable insights for practice owners. Will graduated from California State University, Chico with a B.A. in Business Administration in 2007. Outside of work, Will mostly talks about hearing aids but when he’s not doing that, he enjoys making woodfired pizzas for his family & friends in his backyard.
Chelsea Treseder, Co-Founder
Chelsea has spent her entire career in medical device Sales & Marketing roles. Chelsea’s first experience in the hearing care industry (outside of alphabetizing files in her parent’s audiology practice as a kid) was at InSound Medical where she was part of the original team who launched Lyric, the world’s 1st invisible hearing aid. Chelsea spent a number of years there and also at Phonak after they acquired InSound. Chelsea has also worked in marketing roles in other medical device industries, including diabetes, dental, orthodontic, and more. Chelsea has a B.A. in Communication Sciences & Disorders from California State University, Chico (2005) and an MBA from the University of North Carolina at Chapel Hill’s Kenan Flagler Business School (2014). After hours, Chelsea likes to keep working and spend time with her family.
Sponsored by:
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